Customer Care Policy
1. Selection, Installation &
Maintenenance of portable fire extinguishers to BS 5306 Parts 3
2. Certified engineers with
correct tools and equipment who will call on a regular basis to
inspect and report on your fire fighting equipment.
3. Training in fire safety and
correct use of fire equipment.
4. Assistance to help you with a Fire
Risk Assessment of your premises in accordance with
Fire Precautions (Workplace Regulations 1997 (as amended).
5. UK Manufactured Fire Equipment
with a 5-year guarantee against
they are covered at all times by a current service
agreement with Atlas Fire Protection Ltd.
6. Our Service Fee covers the
annual inspection and report and all other non service visits,
requested by you (parts supplied not included).
7. We provide £2 Million
(including efficacy) Indemnity
Insurance cover, £10 Million Employers
8. Membership of the UK’s leading fire trade association
The British Fire Consortium ensures
quality, service, supply and commitment to BSI and
9. Dedicated to giving you the
highest possible service ensuring Quality,
10. Customer care
and personal attention, with the minimum of
delay, whether you are in a city
or town, industrial area or rural location.